Career

Softserve Logistics LLC is a Dubai-based logistics company backed by Sri Lankan innovation, delivering customized freight solutions across air, sea, and land. We combine technology with logistics expertise to provide tailored solutions for the UAE market.

Key Responsibilities:

• Identify and develop new business opportunities in the logistics sector.
• Build and maintain strong relationships with clients.
• Prepare and present proposals and quotations.
• Meet and exceed monthly sales targets.
• Collaborate with the operations team to ensure service quality.
• Keep up-to-date with market trends and competitor activities.

Requirements:

• Proven sales experience in logistics, freight forwarding, or a related industry.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• UAE driving license is preferred.
• Fluency in English; knowledge of Arabic or other languages is a plus.

Salary & Benefits:

• Competitive salary + commission.
• Transport allowance / company car (if applicable).
• Growth opportunities within the company.

Softserve Logistics LLC provides customized logistics solutions with a focus on client satisfaction. We are looking for a customer-focused professional to be the first point of contact for our valued clients in the UAE.

Key Responsibilities:

• Handle customer inquiries via phone, email, and in person.
• Provide accurate information on services, rates, and shipment status.
• Coordinate with operations and sales teams to ensure smooth service delivery.
• Manage complaints and resolve issues promptly.
• Maintain customer records and update shipment tracking details.

Requirements:

• Previous experience in customer service, preferably in logistics or freight forwarding.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficiency in MS Office and basic CRM tools.
• Fluency in English; additional languages are an advantage.

Salary & Benefits:

• Attractive salary package.
• Performance-based incentives.
• Training and career development opportunities.

Softserve Logistics LLC is expanding its last-mile delivery network in Dubai. We are seeking reliable and professional delivery riders to ensure timely deliveries to our customers.

Key Responsibilities:

• Deliver packages safely and on time to customers across Dubai.
• Collect payments where applicable.
• Verify delivery information before departure.
• Maintain delivery records and obtain signatures.
• Ensure vehicle/motorbike is maintained in good working condition.

Requirements:

• Valid UAE motorcycle driving license.
• Previous delivery experience is preferred.
• Knowledge of Dubai roads and routes.
• Good time management and customer service skills.
• Must be physically fit and able to lift packages when required.

Salary & Benefits:

• Fixed monthly salary + delivery incentives.
• Fuel allowance.
• Uniform and delivery equipment provided.